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Delivery Policy

DELIVERY POLICY

 

Our aim is to provide you the best customer experience and your feedback is important for us.

Please let us know if you have any issues with our delivery terms.

    

UNITED KINGDOM
  • All UK orders automatically qualify for delivery sent via Royal Mail Signed For® 2nd Class with no minimum limit (Standard)
  • We also offer faster delivery Royal Mail Signed For® 1st Class for £2.00 (Extra)
  • Please allow up to 7 working days for processing and delivery (UK). 


    EUROPE

  • Europe Signed: £4.95 (Europe Signed) delivery for all orders between £14.95 to £69.95 value. (Estimated delivery time is 4-7 working days, please allow up to 12 working days) 
  • Europe Free: Free Delivery to Europe for orders above the value of £69.95


INTERNATIONAL
  • International Tracked: £15.00 delivery for orders between £29.95 to £119.95
  • International Free: Free International Delivery (subject to maximum value) on the orders above £120

 

If you can't see your Country on shipping or if you have any other questions please email us at selam@orkidefashion.co.uk

 

Shipping and Handling (UK)

90% of all orders are shipped out within 1-2 business days! We do not ship orders over the weekend and public holidays. Any orders placed on the weekends or the holidays will be shipped on the following business day.

 

Shipping and Handling Europe Orders

Minimum value for the Europe Orders is £14.95

Maximum value for the Europe and international orders are based on country custom regulations. We have no control over custom fees and they vary from country to country. Customers are responsible for paying all custom fees and legal requirements.

All Europe Orders are sent tracked/signed for, estimate 3-5 working days delivery time. Please allow up to 15 working days.

 

Shipping and Handling International Orders

PLEASE NOTE WE DO NOT ACCEPT RETURNS FROM International Orders

Minimum value for the international order is £29.95

Maximum value for the international order is based on country custom regulations. We have no control over custom fees and they vary from country to country. Customers are responsible for paying all custom fees and legal requirements. 

All International orders are sent tracked/signed for, estimate 6-10 working days delivery time. Please allow up to 15 working days.